I want to give my strongest possible recommendation to you for Aqkode for their Billing Services. The Aqkode team has provided excellent service to our patients and our providers. The primary reason for us to change the service was the inefficiency of the previous billing company in credentialing our providers and issues with denials. However, once we moved to Aqkode, we increased our revenue multi-fold due to excellent teamwork, constant collaboration, and outstanding knowledge of the team at Aqkode.
When the COVID-19 pandemic hit, and we started doing COVID-19 testing, the Aqkode team worked closely with us and set up the process for us to see more than 300 patients a day for COVID-19 testing. In addition, they helped us create templates for efficiency and provided the dedicated biller to fix the day-to-day issues, claims follow-up, and insurance verification making the provider’s work easier and faster.
In summary, the Aqkode team has incredible communication skills, is a creative problem solver, is self-motivated, works well in a team setting, and responds well to directions. If you have any additional questions, please reach out and contact me. I would love to answer them.