The Insurance Verification Specialist performs patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Verify insurance eligibility from medical insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly. Reviewing and enter patient deductibles, copays & Co-Insurance in to the billing system and/or spreadsheets provided to the front office staff.

  • Minimum 6 months to 1 year experience
  • Excellent written and verbal English communication skills
  • Working knowledge of current Microsoft Office.
  • Maintains patient demographic information.
  • Coordinate with front office staff regarding scheduling errors.
  • Assist front office staff in understanding verification of eligibility.
  • Notification of insurance referrals/authorizations as needed.
  • Answers questions from patients, clinical staff and insurance companies.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

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